Refund and cancellation policy

This policy covers payments for ScopeFlow's paid plans. ScopeFlow never handles money between you and your clients, so it can't refund those payments: ask your client or freelancer directly.

Cancelling

• You can cancel a paid plan at any time from Plan & usage in your account. No email or call is needed.
• After you cancel, you keep the paid plan until the end of the period you've already paid for, and you won't be charged again.
• When the period ends, the account moves to the Free plan's limits. Nothing is deleted: every project, client link and approval record keeps working.

Refunds

• We refund in full if you were charged by mistake, charged twice for the same period, or charged after you cancelled. Write to prakashmummidisetti@gmail.com within 7 days of the charge, from your account email.
• Otherwise, payments for a period that has started aren't refunded, including for the unused part of a month or year; cancelling stops the next charge.
• If ScopeFlow is unavailable for a long time or we close a paid plan, we refund the unused part of the period you paid for.
• Approved refunds are made to the original payment method through Razorpay. We confirm by email within 2 working days of approving; banks usually show the money within 5 to 7 working days.

Delivery

ScopeFlow is an online service: nothing is shipped. A paid plan starts as soon as Razorpay confirms the payment, usually within a minute, and you can see it on the Plan & usage page. If it hasn't started within an hour of paying, write to prakashmummidisetti@gmail.com.

Contact

Prakash Mummidisetti, ScopeFlow, Hyderabad, Telangana · prakashmummidisetti@gmail.com